The only page you sign in to — and it’s just billing.
Your subscription lives here. Your operations live in your threads.
Today, Helmstay needs no dashboard and no login to run your properties. The one part of Helmstay that is account-shaped is billing, and rather than build our own, we hand that entirely to Stripe. This page is links and copy — the billing system itself runs on Stripe’s side.
What you can do in the portal
- View and download invoices
- Update your card
- Update your billing address, phone, and tax ID
- Cancel online — effective at the end of your current billing period
How to get in
Billing runs entirely on Stripe’s own domain, not ours.
Enter the email you used at checkout. Stripe emails you a one-time code — there’s no password to set or remember, because there’s no Helmstay account for one to belong to.
Open the billing portalWhat you won’t find here
Property status, message history, approvals, operational settings, reports. If you’re looking for your operations, check your texts — that’s the product. This page is for your accountant, not your crew.
Can’t get in, or need something changed?
If the portal doesn’t recognize your checkout email, or you need that email changed, email hello@helmstay.com and a person will sort it out.
Cancel by email instead
Prefer not to use the portal? Send a pre-filled cancellation request and we’ll handle it from our side. Either way, cancellation takes effect at the end of your current billing period.