For short-term rental managers & hosts
Turnovers scheduled, repairs dispatched, guests answered, owners updated — through the text threads your team already has. No new app. No dashboard. Nothing for your cleaners to install.
A Tuesday across six properties — everything you typed was “YES 12”.
How it works · one property, one Tuesday
This is the whole product — your existing threads, run well. You'll tap YES twice today.
7:02 am
Checkout this morning, new guests at four. Helmstay already asked Maya; she already said yes. If a cleaner ever goes quiet, it escalates to you — before it's a problem, not after.
And if your crew texts in Bahasa — you read it in English. Every thread, translated.
11:15 am
Cleaners and guests report problems in plain text. Helmstay triages, pulls in the right person, prices the fix, and asks you once. Reply YES — dispatched. Reply NO — it stands down.
Reply YES · or NO · from anywhere
2:04 pm
Wi-Fi, parking, the hot-tub cover, checkout time — answered instantly from the house guide you approve, at 2 pm or 2 am. Anything that needs your call becomes an approval waiting in your thread instead.
4:40 pm
Requests get priced against the real calendar and your rules — no turnover conflict, no free favors. You approve from the couch; the folio updates itself.
Sunday · 8:00 am
No dashboard to check. The brief arrives where you already are — and the record behind it answers questions. “What did repairs cost this month?” gets a number, not a shrug.
One product · two ways to run it
Same brain under both. The portfolio surfaces simply light up as properties and owners join.
For property managers
For your own place
Under the hood · your booking system stays
Helmstay reads the calendar, rates, and guest facts from the system you already run. Bookings stay where they are. Nothing migrates.
Your PMS
OwnerRez ● connected today
PMS-agnostic by design — it sits above whatever you run.
The brain
Helmstay
Schedules, triages, prices, asks — and remembers.
Your threads
Text messages · WhatsApp
One dedicated line per property — the crew just texts it.
No migration · no new logins · nothing for the crew to install
A letter from Peter · who built this
I got tired of running my Pagosa Springs place through five different apps. The cleaner texts me. The handyman texts me. The guest texts me. The propane guy texts me. Five threads, no shared memory — and I'm the one trying to remember what everyone said.
So I built Helmstay for myself. It runs Mountain Dreams Ranch today — every turnover, repair, and guest question, through the same threads I always had.
If you manage twenty properties, you live a bigger version of my day: a group thread per turnover, owners asking what's happening at their place, approvals buried under two hundred unread messages. That's who I'm building for now — and I'd be glad to show you what Helmstay takes off your plate, starting with a single property.
The price · Pilot or Portfolio
One to four properties, self-serve. Five or more, invoiced and bent toward scale — the per-property rate comes down as your portfolio grows, and the messaging channel is never marked up.
Everything, on every tier
Pilot · 1–4 properties, self-serve
Founding rate · first 10 accounts
List price · $179 per property / month
per property · per month · founding rate
The first 10 founding accounts lock $99/property for twelve months. Month-to-month, leave whenever. Each property gets its own dedicated line — texts or WhatsApp, whichever your market messages on.
Less than one night's booking at most listings — for a month of every thread handled.
Month-to-month. Cancel online anytime — effective end of your billing period.
Portfolio · 5+ properties, invoiced
Founding portfolio · base waived
Account base — $249/month
+ Software — $15/property/month
+ Messaging channel — billed at cost
We don't mark up carriers — the channel line is whatever Twilio or WhatsApp actually charges.
50 properties ≈ $999/mo software + channel at cost — about $19-26 per property all-in.
First 10 founding accounts: the account base is waived for life — $12/property, plus a one-time onboarding fee we scope together.
Share your properties, your PMS, and the workflow you want off your plate first. You'll get a reply from Helmstay with the right next step.
You’re in — your founding account is reserved. You’ll get an email confirmation; the note below is the fastest way to get your first property ready.
Got it — your note is in. You’ll get an email reply with next steps.
Hm — that didn’t go through. Mind trying again, or just email us above?
Fair questions · straight answers
A normal text thread. They text the property's number from their own phone, like any other contact — nothing to install, no account, no training. And if someone on the crew writes in another language, you read it in yours.
Guest questions get instant answers from the property's facts. Anything that needs a human call becomes an approval waiting in your thread — proactive messages hold for quiet hours (7 am–9 pm, property-local). Real emergencies are pointed to the property's emergency contact, or 911.
Each property runs isolated from every other. Consequential actions — dispatching work, charging a fee, changing the calendar — happen only after your explicit YES. Phone numbers and message contents are masked in system logs, nothing is shared for marketing, and a ~1,500-test automated suite stands behind it. Full policy under Privacy.
OwnerRez is connected today. Helmstay is PMS-agnostic by design — it sits above whatever you run and reads the calendar, rates, and guest facts from there. On something else? Email us; that's exactly what the pilot is for.
No. Month-to-month, leave whenever. The founding rate — $99 per property — holds for twelve months for the first 10 founding accounts.
Connect your PMS, approve the house guide, share the property's line with your crew and guests. No migration, no new logins — the first turnover it schedules is usually the same week.
Questions before you start
Email us directly — a host answers, not a funnel. If it looks like a fit, the founding-account checkout and setup packet are ready.
Start by email · launch one property · month-to-month